Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Our Memory Selector WARRANTY and GUARANTEE

If you order parts and systems through this website, we will guaranty it to work or in the machine for which you ordered it. Most of our systems and parts carries warranty. Please refer to the specific product's description for information. Or call us for clarification. Please try the following steps to solve the problem before you request an RMA. Data shows 60% of problems are solved with these steps.
1) Try using our parts alone in your system. Do not mix and Match. 
2) Install the part only after testing your system to be operational according to Manufacturer specifications.
3) Make sure that if they are Parts, and they are seated properly in the system.
4) Dust off the slots and sockets.
5) Update the BIOS to the latest version.


If you have an item which needs to be returned for repair or replacement, you will need to fill out the RMA Form on our website. Please check the RMA Form link given below:
RMA Request Form

Contact us

Our support hotline is available 24/7.


Contact our expert support team!